FAQ’S

No, not only do we mail Thank You cards, but Birthday, Holiday/ Special Occasions Cards and Gifts to your Clients and Employees. And our Events and Travel division can also help you plan the most memorable Customer and Employee Appreciation Events and Sales Incentive Trips. 

Absolutely. Our amazing customers have the flexibility to upgrade or downgrade at anytime. Please note if a person downgrades their new membership will be effective after their current month end cycle.

Yes, we create Customer and Employee Appreciation Events and Sales Incentive Trips. 

Once you select your Plan Level, you will be prompted to choose your Style Preference. There are 3 choices: Basic, Standard and Premium. Basic for example would be generic Thank You Cards without any of your company branding. Standard would include your company branding, but without any embossed or raised lettering, or foil on the envelopes, etc. Premium would also include your company branding, but also provide options that included embossed lettering and foil envelopes. 

We happily provide each Plan Level a monthly detailed report that provides the items mailed, who they were mailed to, and the date they were sent. In addition, all Members receive email reminders to update new clients and employee data. 

Absolutely not! We are advocates of PRIVACY and have strict rules for our staff regarding it. Each employee has to sign a Non-Disclosure and Non-Compete document prior to working for Let Us Say Thank You. 

We know how important the metrics are. That’s why we provide a Detailed Monthly Report for you that list the items that were sent, who it was sent to, and the date.  

We mail/ship as often as our awesome customers need. We provide daily mailing/shipping excluding weekends and some holidays.

Absolutely! We actually encourage it. We can even design your content for you. Whether it is a business card, a promotional flyer, or discount coupon, etc., our Graphic Design team can handle it.

Absolutely, Yes! We will be happy to send them for you. If you are in the Atlanta Metro Area, we prefer our customers using the Uber Connect Package Delivery Option. We can place a request at anytime our customer is ready and for their convenience, we will provide an invoice for the Uber Fee. If you are not local ship it via either service you prefer. We accept all deliveries. 

Once Let Us Say Thank You, receives your printed cards, promotional gifts, etc, our commitment is to have them mailed/shipped within the next 48 business hours.

Most definitely! We will not send any item to print until we have received your email selecting your option for print. 

Yes, we do. We have a full service Brand Development Division. That is ready to assist our customers with all their strategic brand designs, from business cards, to promotional flyers, to websites and book publishing. All out plans includes  discounts on our Design and Publishing Services.

It is our mission to provide the BEST in customer service. If anyone is unhappy we make every effort to accommodate their concerns. Therefore, due to the nature of our service business we are unable to offer refunds. However, our customers can cancel their plan at anytime.

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